[traumanurses] Satisfaction

["Melissa Thorson" <Melissa.Thorson@NorthMemorial.com>]

How are you measuring patient and family satisfaction at your
facilities.  Are you separating trauma service patients out from other
services etc.?
Thanks, any ideas appreciated.
Mel

Melissa A.L. Thorson MS, RN, CCNS, CCRN
Trauma Clinical Nurse Specialist
North Memorial Health Care
Trauma Services
763-520-3816 office
612-510-5507 Pager

To Digest or put your listserve on "vacation hold" refer to listserve page on 
the website.  STN does not accept the following:  Coarse or vulgar language, 
disparaging or untruthful remarks about health care professionals or 
institutions, job postings, or comments which otherwise would indicate a lack 
of respect or regard for trauma nursing or anything deemed inappropriate by the 
webmaster.  Subscribers who do not comply will be unsubscribed.  STN does not 
take any responsibility for the information shared on this listserve.